Yesterday I made a grab for the offer by our nations largest mobile service provider, Airtel, enabling me to make calls at a pulse of 1 second and the rate for which being 1 paisa. This offer has been made to compete the Tata Docomo's offer of 1paisa / second call rate, and since I didnt want to get a new number I went for the offer by Airtel.
But, the shock I got, when I found out that for each call made, I was billed for 2-5 seconds extra. My phone would say a call duration of 27 seconds where as the charge was for 34 seconds. This is quite unethical and truely cheating their customers. Remember, I had to pay additional amount to get this service activated.
I am not a cheapo. I wouldnt care much about the money. But I think India is not given the treatment that it ought to get from the service industry. Had is been the USA, I am sure there would be lots of compensations going out to the customers, where the service providers would go bankcrupt.
Showing posts with label airtel. Show all posts
Showing posts with label airtel. Show all posts
Sunday, November 8, 2009
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